Get in Touch With Us
Whether you have a question about a casino we've reviewed, spotted something that needs correcting, or want to discuss a potential partnership, this page explains how to reach us and what happens next.
How to Contact Us
Email is the best way to get a message to our team. We read every submission personally and aim to respond within two working days. Reach us at [email protected].
To help us get back to you quickly, include a brief description of your enquiry in your subject line — for example, whether you're writing about a specific casino, a bonus term, or a correction to our content. The more context you give us upfront, the faster we can direct your message to the right person.
What You Can Write to Us About
We welcome messages from readers, operators and partners alike. The most common reasons people get in touch include:
- Content questions — If something in our reviews or guides is unclear, or you'd like more detail on a particular topic such as casino licensing and regulation, just ask.
- Accuracy and corrections — We take factual accuracy seriously. If you believe something we've published is out of date or incorrect — a bonus amount, a payment method, a licence detail — please flag it. We'll investigate and update promptly.
- Feedback and suggestions — Have a topic you'd like us to cover? Noticed a gap in our Canadian online casino coverage? Reader input genuinely shapes what we write next.
- Partnership and commercial enquiries — If you represent a casino brand or an affiliate network and would like to explore how we might work together, please introduce yourself and outline what you have in mind. We review all enquiries on their merits.
- Responsible gambling concerns — If you or someone you know is experiencing difficulties related to gambling, please mention this in your message. We will point you towards appropriate support resources in Canada.
What to Expect After You Email Us
Every message is read by a member of our team — not an automated filter. You will receive a reply from a real person who has actually read what you wrote.
Our standard response window is two working days. During particularly busy periods it may take slightly longer, but we will always follow up. If you haven't heard from us after four working days, a brief follow-up to the same address is always welcome.
A Note on Our Editorial Standards
Online Casino Canada is an independent comparison site covering the Canadian market. Our reviews and rankings are based on research and editorial assessment — commercial relationships with casino operators do not determine how we rank or rate them. If you have reason to believe a specific piece of content does not reflect that standard, we want to know.
We are committed to keeping our information accurate, current and genuinely useful for Canadian players. Reader feedback is one of the most valuable tools we have for maintaining that standard, and we take every message seriously.
Thank you for taking the time to reach out. We look forward to hearing from you.